September 28 2018
Grocery Two-Hour Delivery Moves Closer with Waitrose & Partners London Trial
From today, Waitrose & Partners customers can have their food and drink delivered straight to their door within two hours or on the same day for the first time as part of a new trial.
The supermarket has teamed up with On the dot, a last mile retail delivery startup*, to launch ‘Waitrose Rapid Delivery’ in selected London postcodes (SW5, SW6 , SW10, WC1, WC2, EC1, CR5 and CR8). Customers in these areas will be able to choose up to 20 items from more than 1,500 products at rapid.waitrose.com. Before completing their order they will be given the option to receive their shopping within two hours of placing the order or to specify a one-hour time slot on the same day. There is a £10 minimum spend and a £5 charge will apply for using either service. All products will be hand–picked and prepared for delivery by Waitrose Partners before being collected and delivered by On the dot.
Using On the dot cargo bikes as well as vans to make deliveries is predicted to save up to four tonnes of GHG emissions a year.